Privacy Policy

Last updated: December 6, 2024

Privacy Policy

Catrina Games (“Game”, “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your data when you use our games, websites, and services (“Services”). By accessing or using our Services, you agree to this Privacy Policy.

The Data We Collect

We may collect and process the following types of data:

Information You Provide

  • Contact Information: Such as your name, email address, and phone number.
  • Account Data: Including usernames, passwords, and other account details.
  • Purchase Information: For in-game purchases, including billing details (processed securely by third-party platforms).
  • User-Generated Content: Such as forum posts, in-game messages, or other data shared in our Services.
  • Support Requests: Details provided when you contact our support team.

Information We Collect Automatically

  • Usage Data: IP address, browser type, operating system, and time spent using our Services.
  • Gameplay Data: Interactions within our games, achievements, and preferences.
  • Device Information: Device type, hardware settings, and unique device identifiers.

Information from Third Parties

  • Linked Accounts: Data from third-party accounts linked to our Services (e.g., Google, Steam).
  • Platform Data: Information about purchases and play statistics from platforms like Steam or App Store.
  • Social Media Integration: Data shared via social media when you interact with us.

How We Use Your Data

We process your data for the following purposes:

  • To Operate Our Services: Provide access to games, forums, and other features.
  • To Enhance Your Experience: Personalize content and improve gameplay.
  • To Communicate With You: Send updates, promotional offers, and important service-related notifications.
  • To Ensure Security: Monitor activities to detect and prevent fraud or abuse.
  • To Comply with Legal Obligations: Retain records as required by law or enforce our terms.

Sharing Your Data

Your personal data may be shared with:

  • Service Providers: For hosting, analytics, customer support, and payment processing.
  • Partners: To offer joint promotions or co-branded services.
  • Legal Authorities: When required to comply with legal obligations.
  • Other Users: If you use features with public visibility (e.g., forums or leaderboards).

We do not sell or rent your Personal Data to third parties.

International Data Transfers

As a global provider, your data may be transferred to and processed in countries outside your jurisdiction. We take measures to ensure adequate protection, including agreements using standard contractual clauses or equivalent safeguards.

Data Retention

We retain your data only as long as necessary for the purposes described in this Privacy Policy, or as required by law. If you request deletion of your data, we will comply unless legally obligated to retain it.

Your Privacy Rights

You have the following rights:

  • Access and Update Data: Review and update your personal information.
  • Data Deletion: Request deletion of your personal data.
  • Opt-Out: Withdraw consent for marketing communications.
  • Restriction or Objection: Limit or object to how we process your data.

To exercise these rights, contact us at [email protected].

Age Limits

We do not knowingly collect or solicit personal data about or direct or target interest based advertising to anyone under the age of 13 or knowingly allow such persons to use our Services. If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data. If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 13, please contact us.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze user behavior.
  • Customize your experience.
  • Provide targeted advertisements.

You can manage your cookie preferences in your browser settings. Disabling cookies may limit certain functionalities.

Data Security

We take appropriate security measures to protect your data. However, no system is 100% secure. We encourage you to use strong passwords and remain vigilant online.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We recommend reviewing this policy periodically.

Contact Us

For questions or concerns about this Privacy Policy, contact us: